Mission Control™ — one screen for the whole business
The interface to ATLAS™. Executive dashboards, the agent workspace, AI specialists, the 911 Feed, and every integration in a single command surface.
Not a dashboard. The operating surface of the company.
Mission Control™ is where every worker, client, request, crew, invoice, and conversation becomes one operational picture. Executives read it. Agents work inside it. AI specialists act through it.
- 911 Two no-shows — Houston, Level 12 drywall
- DISPATCH Crew 4482 mobilized · Atlanta hospital
- AI Tasha screened 26 framing applicants
- SALES Smartnership™ renewal signed · Dallas GC
The work was in six tabs
Records in CUSTOM CRM, conversations in Smart Software™, dispatch in spreadsheets, escalation in text threads. Agents spent their day reconciling systems instead of filling crews.
The truth was delayed
Fill rate, coverage, and margin arrived days late. By the time a gap showed up in a report, the crew had already missed the floor.
AI had nowhere to stand
Assistants can only act if they share the operator's screen and the operator's data. Mission Control™ gives Jack, Jill, Tasha, and Taylor one place to work.
How it connects the business
CUSTOM CRM
System of record for clients, workers, jobs, and dispatch. ATLAS™ reads and writes it as the operational ledger.
Smart Software™
Outreach and conversation layer — SMS, email, and campaign automation for recruiting and sales.
AI Specialists
Jack, Jill, Tasha, and Taylor act on both systems through ATLAS™, never in a side channel.
Mission Control™
The single interface humans use. Every integration surfaces here instead of in six separate tabs.
One ledger · one conversation layer · one AI orchestration bus · one interface
- 01
Request
Jack captures scope, trade, headcount, and start date — web, SMS, or phone.
- 02
Match
ATLAS™ ranks the regional bench on skill graph, distance, rating, and availability.
- 03
Mobilize
Dispatch confirms travel, onboarding, and site access. Client sees the crew roster before day one.
- 04
Run
Live headcount, production, and hours by lot and phase inside the client dashboard.
- 05
Prove
Weekly production and cost reporting, plus a documented punch and closeout.
- 01
Queue
Agent opens a single lane: open requests, at-risk crews, and today's pipeline.
- 02
Draft
AI specialists pre-write outreach, screening summaries, and dispatch notes.
- 03
Act
One record writes to CUSTOM CRM and Smart Software™ at once — no double entry.
- 04
Escalate
No-shows and safety events hit the 911 Feed and route to the hub that can fix it.
- 05
Score
Scoreboards and leaderboards update live against the agent's own targets.
Executive Command Center
The whole business on one screen
Revenue, fill rate, headcount on site, margin by division, and hub-level telemetry — updated as the field moves.
- Fill rate + coverage
- Margin by division and hub
- Scoreboards and leaderboards
Agent Workspace
One board per agent
Recruiters, sales, and operations agents work the same record: pipeline, dispatch queue, communication center, and AI drafts in a single lane.
- Unified pipeline + dispatch queue
- Communication Center
- AI-drafted outreach and summaries
Knowledge Engine
Policy and rewards, made answerable
Every playbook, policy, rate card, and training module indexed so agents and AI specialists answer from the same approved source.
- Indexed Frequent Hired Miles™ rules
- Answers with citations
- Same source for humans and AI
911 Feed
Nothing fails silently
Live incident lane for no-shows, safety events, and coverage failures — routed to the hub that can fix it, with time-to-resolution on the clock.
- No-show + safety escalation
- Hub routing
- Resolution SLA timer
Jack
Client intake + crew requests
Meets contractors first. Qualifies scope, trade, headcount, and timing, then opens a dispatch request in ATLAS™.
Jill
Worker intake + onboarding
Meets tradesmen. Captures trade, credentials, radius, and pay expectations, and routes them into the right division bench.
Tasha
Recruiting + sourcing
Works the pipeline: outreach cadences, screening summaries, interview scheduling, and no-show recovery.
Taylor
Operations + dispatch
Watches the board. Flags coverage gaps, ranks fill options, and escalates to the 911 Feed when a crew is at risk.
- Now
Command center live
Executive dashboards, agent workspace, dispatch board, 911 Feed, and the AI specialist bar.
- Next
Field mobile
Crew-lead mobile check-in, production reporting, and photo-verified punch from the job site.
- Next
Client portal
Smartnership™ clients see their own crews, hours, production, and invoices in real time.
- Horizon
Predictive dispatch
ATLAS™ forecasts coverage gaps by hub and trade before the request is placed.